Frequently Asked Questions

Last updated: October 27, 2026 We ship within the United States by USPS, from Mount Pleasant, Michigan. Orders are packed and handed to USPS within 1–2 business days of payment; orders placed on weekends or holidays go out on the next business day. If you need faster shipping, please select Priority Mail. Shipping options and cost At checkout you choose: - Standard — USPS Ground Advantage; - Faster — USPS Priority Mail. The price shown is the live USPS price for your address and your pairs. An order of several pairs may ship in more than one box. We don't ship outside the United States yet. Shipping insurance When your order includes a pair over $200, shipping insurance is added for those pairs and shown in the shipping price. You can untick it at checkout if you'd rather not insure the shipment. Tracking Every order ships with tracking. We email your tracking number as soon as your label is made, and it appears on your order page too. Your shipping address Please check your address carefully before you pay. We ship only to the address entered at checkout and can't change it once the order is placed. We're not responsible for orders delayed or lost because of an incorrect address. Cancellations We can't cancel or change an order once payment is complete, because your pair is reserved and its label is bought straight away. Please review your order before you pay. Lost, stolen or misdelivered packages If tracking shows your package as delivered but you don't have it, contact us within 7 days of the delivery date at [email protected]. After that we can't open an investigation with USPS. We're not responsible for packages marked delivered by the carrier. Unclaimed packages It's your responsibility to follow your tracking and collect your package. If an unclaimed package comes back to us, we'll ship it again only after you pay the new shipping cost.

Last updated: October 27, 2026 Most of our pairs are one of a kind, vintage, or collector's pieces, so all sales are final and sold as described in the listing. We will accept returns only in the cases below: When we accept a return at our cost If we made a mistake, we'll make it right and pay the return shipping: - the pair was mislabeled (wrong size, brand or model in the listing); - the photos did not show the pair you received; - we sent the wrong pair. Other return requests For any other reason, you may ask for a return. We review each request and may decline it. If we accept it, you pay the return shipping. Condition of returned pairs We can only accept a pair back in the condition it was sent. Returned pairs must be: - unworn, unwashed and unaltered; - free from stains, marks, odors (including perfume or smoke) and animal or human hair; - returned with everything that came with them (box, dust bag, extra laces or any other item included). We inspect every return before refunding. A pair that does not meet these conditions may be sent back to you at your cost. Return window Your return must reach us within 10 days of delivery. Use a tracked shipping service: we can't be responsible for returns lost in transit. Returns that arrive after the window may be sent back to you. How to start a return Email [email protected] with your order number and the reason for the return. Please don't send a pair back before we reply. If we accept, we'll send the return address and, when the return is at our cost, a prepaid label. Refunds Once your return arrives, allow up to 5 days for us to inspect it. Approved refunds go back to the original payment method (card or PayPal). If we accepted a return at our cost, we also refund your original shipping.

This answer is still being finalised and will be published before launch.

Last updated: October 27, 2026 Tay Dancy Vintage, LLC ("we") operates taydancyvintage.com. This policy explains what we collect when you shop with us, why, and who we share it with. We don't sell your personal information. What we collect - When you order: your email, name, shipping address, phone number, the pairs you buy and any shipping request you write at checkout. - When you create an account: your email, name and a password (stored only in protected, hashed form, never readable by us), plus your saved addresses, order history and wishlist. - When you contact us: your name, email and message. - When you pay: we don't see or store your full card number. Card details go straight to Stripe; PayPal payments happen on PayPal. We keep a record of the payment (amount, method and status), but do not retain full card information. - When you browse: like any website, our servers and our network provider receive your IP address and basic browser information, used to deliver the site and protect it from abuse. We don't use advertising or analytics trackers. Your name, email and phone number may also be used for future marketing from us. Every marketing email will include a way to unsubscribe, and we will not send you marketing text messages unless you have agreed to receive them. Your information is never disclosed or distributed outside of the disclosures in this policy. How we use it To process and ship your order, email you your order confirmation and tracking, handle returns and refunds, answer your messages, keep your account working, prevent fraud, and meet our tax and accounting duties. Who we share it with Only the services we need to run the store, and only what each needs: - Stripe — card details you enter, your email and the order amount — to take card payments. - PayPal — your order amount; you sign in to PayPal yourself — to take PayPal payments. - Shippo and USPS — your name, shipping address and phone number — to price shipping and print your label. - Resend — your email address and your order details — to send your order and shipping emails. - Cloudflare — your IP address and browser information — to deliver the site securely. - Our hosting provider (GoDaddy) — everything stored by the store, on our server — to run the store. We may also share information if the law requires it, or to protect our rights or prevent fraud. Your browser The site stores a few items in your browser so it works: your shopping bag, your login (if you sign in), and a list of orders you placed as a guest so you can find them again. These aren't used for tracking or advertising. Clearing your browser data removes them. How long we keep it We keep order and payment records for 6 years, as tax and accounting rules require. You can ask us to delete your account at any time; we keep only what the law requires us to keep. Your choices and rights Email [email protected] to see the information we hold about you, correct it, or ask us to delete it. We'll reply within 30 days. Children Our store isn't meant for children under 13, and we don't knowingly collect their information. Security The site uses encrypted connections (HTTPS), and card details are handled by Stripe and PayPal, never stored by us. No system is perfectly secure, but we take reasonable steps to protect your information. Changes We may update this policy. The date at the top of the page shows when it last changed. Contact Tay Dancy Vintage, LLC, Mount Pleasant, Michigan — [email protected]

Last updated: October 27, 2026 Overview This website is operated by Tay Dancy Vintage, LLC, a Michigan, United States company. "We," "us" and "our" mean Tay Dancy Vintage, LLC. By visiting the site or buying from us, you agree to these Terms, our Shipping policy, our Returns & Refunds policy and our Privacy Policy. If you don't agree, please don't use the site. We may update these Terms by posting changes here. Using the site after a change means you accept it. 1. Using the store You must be of legal age where you live, or have a parent's or guardian's consent. You may not use the site for anything illegal, or try to disrupt it, including by sending malicious code. Breaking these Terms ends your right to use the site. 2. General conditions We may refuse service to anyone at any time. You may not copy, resell or exploit any part of the site without our written permission. Card details are always sent encrypted, directly to our payment provider. 3. Accuracy of information We work to describe and photograph every pair accurately, but screens show colors differently and we can't guarantee every detail. Information on the site may change without notice. 4. Prices and changes to the store Prices may change without notice. We may change, pause or stop any part of the store at any time. 5. Products Most pairs are one of a kind and available in a quantity of one. We may limit or refuse any order, including by person, household, payment method or address, and may correct a pair's description or price at any time. Returns follow our Returns & Refunds policy. While we make every effort to certify our products as authentic, we source our inventory from third parties and sell products "as is, where is." This allows us to offer products at a discount to the market. Some of our products have flaws. The most common is a damaged box: shipments from third parties often damage the box (as opposed to buying from a merchant in person). We take real and accurate photographs of our listings, so be certain to review them. Any flaws in the actual product are highlighted in the listing. 6. Orders and your information You agree to give accurate order and contact details. If we change or cancel your order, we'll try to tell you at the email you gave us. If we cancel an order, we refund what you paid. 7. Third-party services and links Payments, shipping, email and some site features are provided by other companies (see our Privacy Policy). Links to other websites are for convenience; we aren't responsible for their content or practices. 8. Messages and feedback If you send us ideas or feedback, we may use them without owing you anything. You're responsible for what you send us. 9. Personal information Our Privacy Policy explains how we handle your information. 10. Errors The site may sometimes contain errors in descriptions, prices, shipping costs or availability. We may correct them, and cancel affected orders, at any time. 11. Prohibited uses You may not use the site to break the law; to infringe anyone's rights; to harass, abuse or defame anyone; to submit false information; to upload malicious code; to collect others' personal information; to spam, scrape or crawl; or to get around the site's security. 12. Disclaimer and limit of liability The site and our products are provided "as is." To the fullest extent the law allows, Tay Dancy Vintage, LLC and its people are not liable for indirect, incidental or consequential damages, including lost profits, arising from your use of the site or products bought here. Nothing in these Terms limits liability that can't be limited by law. 13. Indemnity You agree to cover our reasonable costs, including legal fees, from any claim caused by your breach of these Terms or of the law. 14. Severability If part of these Terms can't be enforced, the rest still applies. 15. Termination We may end your access to the site if you break these Terms. Obligations that arose before then still apply. 16. Entire agreement These Terms and the policies they name are the whole agreement between you and us about using the site. 17. Governing law These Terms are governed by the laws of the State of Michigan and the United States. Any dispute goes to the courts of the State of Michigan. 18. Contact Questions about these Terms: [email protected]