Returns & Refunds

Last updated: October 27, 2026 Most of our pairs are one of a kind, vintage, or collector's pieces, so all sales are final and sold as described in the listing. We will accept returns only in the cases below: When we accept a return at our cost If we made a mistake, we'll make it right and pay the return shipping: - the pair was mislabeled (wrong size, brand or model in the listing); - the photos did not show the pair you received; - we sent the wrong pair. Other return requests For any other reason, you may ask for a return. We review each request and may decline it. If we accept it, you pay the return shipping. Condition of returned pairs We can only accept a pair back in the condition it was sent. Returned pairs must be: - unworn, unwashed and unaltered; - free from stains, marks, odors (including perfume or smoke) and animal or human hair; - returned with everything that came with them (box, dust bag, extra laces or any other item included). We inspect every return before refunding. A pair that does not meet these conditions may be sent back to you at your cost. Return window Your return must reach us within 10 days of delivery. Use a tracked shipping service: we can't be responsible for returns lost in transit. Returns that arrive after the window may be sent back to you. How to start a return Email [email protected] with your order number and the reason for the return. Please don't send a pair back before we reply. If we accept, we'll send the return address and, when the return is at our cost, a prepaid label. Refunds Once your return arrives, allow up to 5 days for us to inspect it. Approved refunds go back to the original payment method (card or PayPal). If we accepted a return at our cost, we also refund your original shipping.